Terms of Delivery

Where are the goods delivered?– We deliver the ordered items on the territory of the Republic of Serbia, in all places where delivery and collection by the Daily Express courier service is possible.

Delivery time – After completing the ordering process by clicking the “Confirm” button, you will automatically receive a confirmation email about the successful purchase to your e-mail address, which you registered when filling in the information. This enters your order into the processing and shipping process. You can expect delivery within 5 business days (weekends and public holidays are not counted). Only in case of ambiguities or any problems related to your order, you will be contacted by our operator.

Picking up the item – Couriers bring the items to the delivery address between 9am and 5pm from Monday to Friday. During this period, please ensure that there is a person at the address who can pick up the shipment. The courier service also offers package pick-up services at gas stations at their parcel locker (the message you receive from them explains how a parcel locker pickup functions). When picking up the shipment, it is necessary to visually inspect the package to make sure there is no visible damage. If you notice that the transport box is significantly damaged and you suspect that the product may be damaged, refuse to accept the shipment and notify us immediately. If the shipment seems undamaged, feel free to pick up the shipment and sign the courier’s address book. The courier tries to deliver each shipment twice. It is common practice that if the courier does not find you at the address, he shall call you on the phone you left when creating the purchase order and arrange a new delivery date. If he still does not find you at the address, the shipment will be returned to us. Upon receipt of the shipment, we will contact you to determine the reason for non-delivery and agree on resending.

Shipping Price – The shipping price for orders from kazimirowa.rs is free of charge.