Do you have some questions?

Yes, we are the authorized retailer of all brands listed on this website.

Kazimirowa Jewelry & Watches is pleased to welcome you to West 65 Mall, Omladinskih brigada 86

No, you can shop at without opening an account.

To reset your password, follow the “FORGOT PASSWORD” instructions on the LOGIN page. Please note that for security reasons, we are unable to send your old password via email.

We accept VISA, VISA Electron, MasterCard, Maestro, American Express payment cards. Cash on delivery payment is also possible.

No, we currently ship only within the territory of the Republic of Serbia.

Delivery for products ordered through is free.

Once the tracking details are available, you will receive an email confirmation and a link to track your package.

All your purchases are insured against theft and accidental damage while in transit from Kazimirowa store to your delivery address.

Please contact us to help you find the best solution (

Yes, you can return or exchange the purchased item, but please pay attention to the following rules:
- You can return or exchange the purchase within 14 days after you have signed the receipt of the package.
- The item must be returned in its original packaging with a warranty.
- Items to be returned must be new, unused, undamaged and packed in their original packaging. Returns that do not comply with our policy will not be accepted and will be returned to you.

You can send it by courier, or bring it to our store in person. To arrange a return or exchange, please contact You will then receive all the necessary information.

No. Kazimirowa Jewelry & Watches provides free shipping for returns and pickups. The item can also be returned in one of our boutiques.

We'll refund you using the same payment method you used to make your purchase.

Our shopping advisors are here to help you. They will be happy to respond to your inquiries by phone +381 62 8800604 (Mon-Sun: 10am to 10pm), or by email:

We love hearing feedback from our customers because we are passionate and fully committed to what we do. We try to make sure our customers have a great shopping and service experience with Kazimirowa Jewelry & Watches. Send us your feedback to and we'll do our best to improve.

When you make a purchase on, we also offer you a pick-up service directly in our store. Select Click & Collect option, then complete the order process, including payment. Your order will be waiting for you in our store, packaged, with a completed warranty and ready for pickup. We will notify you know as soon as your package is ready to be picked up and agree the pick-up date and time with you. Please bring a valid ID card with you.

This page covers the most common questions and concerns that our customers have. If you cannot find the answer to your question, please contact our team at +381 62 8800604 or by email at

If you're looking for a specific item and you know its name or reference tag, try using the search box. If you know roughly what you want, but don't have the exact item in mind, you may find it best to use the menu navigation. Once you're on the product list, you can refine your results using various filters.

Please contact our team by phone at +381 62 8800604 or by email at and provide more details, such as product image or reference number.

For security reasons, we do not send valuable and expensive pieces to your home, but we offer a Click & Collect option for them to be picked up in our store. If you are interested in such jewelry or watch, use the Click & Collect option or contact our team by phone at +381 62 8800604 or by email at to discuss the next steps and try to find the best possible solution.

The offered ring size is usually one of the most commonly requested. We are not always able to stock every ring model in all sizes, but we can order any size upon request. For more information about ordering the desired size, contact our team by phone at +381 62 8800604 or by email at

It will be our pleasure to help you determine the exact size of your ring, preferably in one of our stores as this is the most accurate and reliable way. If you are still unable to visit us, you can take a look at our measuring guide. Please note, however, that it is not 100% reliable and that it is best to consult a professional.

Click here to see a document that will help you measure it. Read the manual to measure the size of the strap as accurately as possible.